NEW MEXICO ECONOMIC
DEVELOPMENT DEPARTMENT

We're Hiring!

All applicants for State of New Mexico jobs must apply through the New Mexico State Personnel Office, unless stated otherwise. Search the site using the job ID # listed below. We cannot accept applications or resumes directly sent to our office.

Questions? Contact EDD’s Human Resources Manager Peter Hulsey at Peter.Hulsey@edd.nm.gov or call 505-827-0246

View the Personnel Office Application Guide and learn more about state employee benefits.

IT End User Support II

Apply by March 28, 2023

Job ID 132021

Salary: $18.49 – $30.87 hourly; $38,450 – $64,211 annually

This position is a Pay Band IB

Purpose of Position

  • Diagnose and resolve basic and more complex problems; respond to escalated problems from clients
  • Perform triage, provide remote problem resolution when possible, dispatch problems to associated groups throughout the unit supported, and dispatch out to clients for hardware issues not resolved remotely
  • Serve as a technical expert or tier 2 support in a help desk
  • Act as the first or second line of response to requests for various hardware, software, peripheral, and networking technical assistance
  • Escalate more complex problems to appropriate supervisor/manager.
    added responsibilities include:

The ideal candidate has:

  • 1 to 3 years experience with end user support.
  • 1 to 3 years experience with Help Desk experience.
  • 1 to 3 years MS Windows and Suites knowledge. Active Directory experience a plus.
  • 1 to 3 years experience in customer service skills.
  • Minimum qualification: High school diploma or equivalent plus experience or Associate’s Degree

Read more about the IT End User Support II position and apply on the State Personnel website.

Economist Intern, Undergraduate

Apply by April 4, 2023

Job ID 131793

Salary: $16.79 – $26.87 hourly; $34,932 – $55,891 annually

This position is a Pay Band 55
Full-Time, Temporary

The ideal candidate has:

Ideal intern will have project management, economics and economic development, business administration, finance, accounting, international business, technical writing, research and analysis, database design and implementation related coursework.

Applicants must be currently enrolled in an accredited college or university OR have completed at least four semesters (or equivalent) at an accredited college or university within the last two years.

Read more about the Economist Intern position and apply on the State Personnel website.